Cookie Policy

This Cookie Policy explains how Rapidz Pay uses cookies and similar technologies when you visit or interact with our website and related web-based services (collectively, the https://www.rapidz.io (website)). Cookies and similar technologies help us operate our website securely, improve performance, enhance user experience, and support essential functions such as fraud prevention and service integrity.

This Cookie Policy should be read together with our Privacy Policy, which provides further information about how we collect, use, disclose, and protect personal information, as well as your rights in relation to your data. Where cookies or similar technologies involve the processing of personal information, the Privacy Policy applies in addition to this Cookie Policy.

This Cookie Policy applies to users who access Rapidz Pay through a web browser. If you access Rapidz Pay through a mobile application or other digital platforms, equivalent technologies such as mobile identifiers, SDKs, or device-based technologies may be used in accordance with our Privacy Policy and applicable laws.

1.What Are Cookies and Similar Technologies?

Cookies are small text files that are placed on your device (such as a computer, smartphone, or tablet) when you visit a website. They allow the website to recognise your device, store certain information about your preferences or actions, and support the proper functioning of the site.

In addition to cookies, we may use similar technologies such as pixels, tags, local storage, or other web technologies that perform similar functions. These technologies help us understand how users interact with our website, improve performance and reliability, support security measures, and enhance overall user experience.

Some cookies are set directly by Rapidz Pay (“first-party cookies”), while others are set by third-party service providers that support website functionality, analytics, security, or performance (“third-party cookies”). These third parties may process information in accordance with their own privacy policies and their contractual obligations with Rapidz Pay.

Cookies and similar technologies may collect information such as browser type, device information, pages visited, session data, and usage patterns. Where such information constitutes personal data, it is processed in accordance with our Privacy Policy and applicable data protection laws.

2.Types of Cookies We Use

We use different categories of cookies and similar technologies to operate our website, maintain security, improve performance, and enhance user experience. The categories of cookies we use are described below.

2.1 Strictly Necessary (Essential) Cookies

Strictly necessary cookies are required for the Website to function properly and securely. These cookies enable core features such as page navigation, secure access, session management, fraud prevention, and protection against unauthorised or malicious activity. Without these cookies, certain parts of the Website may not be available or may not function correctly.

These cookies are always enabled and do not require user consent, as they are essential for the delivery of our services and the protection of users and the Rapidz Pay platform.

2.2 Performance and Analytics Cookies

Performance and analytics cookies help us understand how users interact with our website. They allow us to measure traffic, identify popular pages, monitor performance, and detect errors or technical issues.

This information is used to improve the functionality, reliability, and overall user experience of the Website.

Where possible, data collected through these cookies is aggregated or anonymized. These cookies are not used to directly identify individual users.

2.3 Functional Cookies

Functional cookies allow the Website to remember your preferences and choices, such as language settings, region selection, or previously selected options. These cookies enhance usability and provide a more personalized experience but are not strictly necessary for the Website to operate.

2.4 Marketing and Attribution Cookies

Marketing and attribution cookies may be used to measure the effectiveness of campaigns, understand referral sources, and improve the relevance of content presented on the Website. These cookies help us understand how users arrive at our website and how content performs across different channels.

Where required by applicable law, marketing and attribution cookies are only enabled with your consent. We do not use these cookies to deliver personalised advertising without appropriate legal basis or consent.

3.First-Party and Third-Party Cookies

Cookies used on the Rapidz Pay website may be placed either directly by us or by third-party service providers that support the operation and functionality of the Website.

First-party cookies are set by Rapidz Pay and are used to enable core website functions, enhance security, remember user preferences, and support essential features such as session management and fraud prevention.

Third-party cookies are set by trusted service providers that assist us with services such as website analytics, performance monitoring, security, hosting, and functionality. These third parties may collect information through cookies or similar technologies in order to provide their services to us. They are permitted to process such information only in accordance with our instructions, applicable laws, and their contractual obligations with Rapidz Pay.

Third-party cookies are subject to the privacy policies of the respective service providers. We encourage you to review those policies to understand how third parties collect and use information. We do not control the cookies set by third-party services, except to the extent required by applicable law or contractual arrangements.

4.Cookies Used for Security and Fraud Prevention

 We use certain cookies and similar technologies to help maintain the security, integrity, and           reliability of the Rapidz Pay website. These technologies support measures designed to protect users, prevent unauthorized access, detect suspicious activity, and safeguard our systems against misuse, abuse, or malicious attacks.

Security-related cookies and technologies may be used to support functions such as session validation, authentication controls, detection of abnormal or automated behavior, and protection against fraudulent or harmful activity. They also help ensure that interactions with the Website are genuine and consistent with our security and compliance requirements.

These cookies are essential for maintaining a safe online environment and may be deployed as strictly necessary cookies or based on our legitimate interests in protecting users and the Rapidz Pay platform. Disabling or restricting such cookies may affect the availability or security of certain Website features.

5.Managing Your Cookie Preferences

You can manage or control your cookie preferences through your web browser settings or other tools made available to you. Most browsers allow you to view, delete, or block cookies, as well as configure settings to notify you when cookies are being placed on your device.

You may also be able to manage certain categories of cookies through any cookie consent or preference tools provided on our Website, where available. Please note that strictly necessary cookies cannot be disabled, as they are required for the secure operation of the Website.

If you choose to disable or restrict certain cookies, some Website features may not function properly, and your user experience may be affected. In particular, disabling security-related or functional cookies may limit access to certain areas of the Website or reduce its reliability.

Instructions for managing cookies can usually be found in your browser’s help section or support documentation. The methods for controlling cookies may vary depending on the browser or device you use. Further information on our security and fraud-prevention measures is available in our Privacy Policy.

6.Consent and Legal Basis

We use strictly necessary cookies to operate and secure the Website. These cookies are essential for core functionality, security, and fraud prevention and are enabled by default. They do not require your consent.

Other cookies, such as performance, analytics, functional, and marketing or attribution cookies, are used based on applicable legal grounds. Where required by law, these cookies will only be enabled with your consent. In jurisdictions where consent is not required, such cookies may be used based on our legitimate interests in improving Website performance, functionality, and user experience, provided that such interests do not override your rights.

Where consent is required and obtained, you may withdraw your consent at any time by adjusting your browser settings or using available cookie preference tools. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

The legal basis for our use of cookies may therefore include your consent, our legitimate interests, and compliance with legal or regulatory obligations, depending on the type of cookie and your jurisdiction.

7.Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies and similar technologies, updates to legal or regulatory requirements, or improvements to our Website and services. When we make changes, we will update the “Last Updated” date at the top of this Cookie Policy.

Where changes are material, we may take reasonable steps to notify users through appropriate channels, such as by posting a notice on the Website or through other suitable communications. Your continued use of the Website after any updates take effect will indicate your acknowledgement of the revised Cookie Policy.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.

8.Contact Information

If you have any questions about this Cookie Policy or how we use cookies and similar technologies, you may contact us using the details below.

Cookie and Privacy Enquiries

For questions relating to cookies, tracking technologies, or privacy matters:

Email: contact@rapidz.io 
Subject line: “Cookie or Privacy Enquiry – [Your Country]”

You may also refer to our Privacy Policy for additional information about how we process personal data and how to exercise your rights. We aim to respond to valid enquiries within a reasonable period and in accordance with applicable laws.